Be A Synergetic Leader
By Jane Boucher
A synergetic leader builds an atmosphere of open communication. Open
communication is a major factor in employee satisfaction. An employee must be able to
approach and talk openly with their supervisors and co-workers. Invite suggestions and
even constructive criticism. Instead of waiting for the employee to initiate
communication, solicit feedback and discuss current problems and possible solutions.
One of the most important aspects of employee relationships is a leader
who gives feedback. Whether it comes from written evaluations, informal or formal
discussions, or occasional memos, feedback should be given on a regular basis. Let the
employees know how they're doing. Make sure your people get adequate and timely feedback
on what they are doing - right or wrong. Recognize your employee's accomplishments and
when unpleasant feedback must be given, focus on the inappropriate behavior, not the
person as an individual. A synergetic leader cares about the employee and realizes that
worker feedback is critical for the productivity of the organization.
Put aside your concerns to listen to those around you. As a result, you will know what is
going on, know what is being said, and what is said between the lines. However, knowing
what is going on, and identifying the needs of those around you is not enough. The
synergetic leader also acts upon that knowledge, attempting to help fulfill the needs of
employees, superiors, etc. They wield influence to solve problems for those around them,
often before even being asked.
Trust is critical to a good working relationship. Are you honest and
fair? Do you level with your employees, even when it might reflect negatively on you or
the organization? Do you follow through on promises? Do you take the time to evaluate your
own strengths and weaknesses as well as the employee's? The best leaders deal with their
employees in the way in which they would like to be dealt. An employee's feeling about
their work, no matter how insignificant should be important to you. Deal fairly with each
employee, not allowing favoritism or personality differences to affect judgment. People
respond to a synergetic leader; they work more diligently, work to help the organization
succeed and will got the extra mile when necessary. If you act consistent with the
principle that your job is to help staff do their jobs, a basic inter-dependence emerges
based on behaviors that show concern, respect and trust.
A synergetic leader has a genuine interest in workers as individuals.
Take the time to get to know each employee's personality, needs, and goals and learn
something about the employee's personal life. Such leaders get the optimal performance
from each person because they are able to bring out each employee's unique abilities.
Making your people feel important and personally significant generates productivity and
loyalty.
A supportive environment motivates employees. "We are a team; we work together,"
creates a sense of security for the employee. Workers should be openly appreciated when
appropriate and constructively corrected - privately - when necessary. Problem solving is
a mutual effort. You should be willing to use your influence and even go to bat for the
employee with higher-ups when appropriate. Employees who have that kind of support rarely
get into trouble, because they have the direction, information and tools they need in
order to do their job. They also have self-confidence and do a good job, knowing the
support is there like a safety net if they make an honest mistake. Help each employee
reach his or her potential. Goal setting and career planning are integral in this process.
Encourage employees to increase their independence and responsibilities. Stimulate
creativity as opposed to demanding adherence to rules and prescribed patterns. A
synergetic leader has compassion and empathy for his employees. |